Drop-Off and Pick-Up


**In response to COVID-19, customers can opt to drop their vehicle off curbside (just like after-hours) and pick up for social distancing. Please follow the same procedures and coordinate pick up with your service advisor via text or phone call.

For your added convenience, Don Jacobs offers after-hours service drop-off. Just follow these easy instructions:

  1. Fill out the drop-key envelope form with your contact information and services needed. You can fill out and print the form from home at the link below, or on-location at the blue key-envelope drop (located in the drawer labeled "Lift Here").
  2. Park and lock your car in the designated areas (as shown in pictures below).
  3. Place your keys and printed form in an envelope.
  4. Drop envelope in the Key-Envelope Drop.

*Form or Envelope must be signed before any work can be started!

Fill Out and Print Form

BMW/Volkswagen Vehicles

The drop-off box is located at the service entrance. Designated parking is in front of the entrance also. Directions via Google Maps.

Give us a call. We're happy to help.